Yext Live Webinar
Advancements in artificial intelligence have made the customer experience more accessible and human. But is your company prepared to deliver the conversational experiences your customers now expect?
Join us as Yext’s Chief Data Officer, Christian Ward, discusses best practices for conversational experiences and personalisation strategies in this live session.
Linus is Co-Founder of London Research and a renowned tech industry analyst who has spent more than 20 years producing content for industry giants such as Adobe, Microsoft, Oracle and Salesforce. He has overseen the publication of hundreds of research-based reports, and is a sought-after speaker for webinars and events internationally.
Christian's focus is to help companies identify, value, and structure their knowledge graphs to maximise their data value. Ward is the co-author of the Amazon top release Data Leverage: Unlocking the Surprising Growth Potential of Data Partnerships and has developed and executed hundreds of data partnerships around the world, from small entrepreneurial firms to the world's largest data companies.
Ward has served as Chief Data Officer of SourceMedia, Chief Data Officer of Infogroup, and Global Head of Content Innovation at Thomson Reuters, among other roles. He has been quoted in publications like the Wall Street Journal, Forbes, Fortune, GeoMarketing, StreetFight, and Search Engine Journal and he speaks frequently on data strategy, partnerships, and the future influence of data.