Recognize. Personalize. Book.

Up to 95% of airline site traffic is anonymous. That means revenue is slipping through the cracks. This guide shows airline marketers how to close the gap between visit and booking — by using identity resolution, intent signals, and AI to recognize travelers across devices and trigger perfectly timed messaging. Want to reduce OTA reliance and boost direct bookings? This is your flight plan.

• Why loyalty members still show up as anonymous
• What intent signals actually drive revenue
• How AI-powered identity fuels better booking flows
• Which messages move travelers from scroll to seat
• One travel brand’s 12x lift in triggered email performance

“Up to 95% of airline website traffic is anonymous — even from loyalty members.”