Convenience is no longer just about speed, it’s about trust. In a recent episode of The Packer Podcast, Hashim Amin, Head of Grocery and Retail for North America at Uber, discusses how Uber partners with leading grocers to capture high-intent, last-minute demand and turn those moments into repeat behavior.
From “top-up” shopping to fresh produce expectations, Amin explains how on-demand delivery is helping reshape the grocery experience for both merchants and consumers.
What's discussed?
- How Uber helps grocers capture incremental, last-minute “top-up” demand
- Why trust in fresh produce is critical to repeat usage and loyalty
- How data and AI improve picking, replacements, and consistency
- Where on-demand grocery fits alongside weekly stock-up shopping
- How Uber partners with grocers to support growth without disrupting core operations
Who should watch?
- Grocery and retail leaders focused on incremental growth and customer loyalty
- E-commerce and digital leaders evolving their omnichannel strategy
- Operations and fulfillment teams responsible for fresh and on-demand performance
- Retailers evaluating on-demand delivery as a complement to stock-up shopping
