Trustpilot Report
In business, they say your reputation is everything.
Today, consumers pay more attention than ever before. In fact, 90% of online shoppers wouldn't purchase from a company with a bad reputation.
But how can you make sure your brand's reputation appeals to customers?
To better understand which aspects of a brand's reputation matter most to customers in 2019, Trustpilot surveyed 1,700 online shoppers from major markets around the world, and wrote a report with the findings.
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