UK Growth 1000 2023

Download this year’s UK Growth 1000 (G1K). This report comes at a time when customers’ focus is firmly on value, as inflation continues to push up prices. Retailers, brands and marketplaces are responding by seeking to understand how their customers now want to buy. This report features the latest RetailX/ConsumerX research into UK shopper expectations – in areas from fulfilment to subscriptions, from loyalty to sustainability and more. It illustrates how customers are constantly looking for ways to shop smarter – and even as they look for competitive prices, they also expect to buy in ways that are convenient for them.

The UK Growth 1000 is designed as a useful tool both for those that have sold online confidently for some time, and for those that are now working to improve the way they sell online. This year’s report zooms in on – and lists the 1,000 companies that follow the RetailX UK Top500 (published in February 2023). These are businesses that are not (yet) at the size of the largest retailers and brands, but they play an important role in the UK economy and are, despite challenges, taking a highly agile and resilient approach to selling online and across channels.

We analyse these retailers’ performance through four RetailX value chains, which focus on the value that retailers add through the customer, product, operations and capital value chains. We illustrate our research with case studies that demonstrate the practical approaches that Growth 1000 retailers are taking to selling online and across channels. Throughout we illustrate findings with RetailX graphics and analysis.