InternetRetailing Report
This report examines the strategic and economic landscape, incorporating insights from ConsumerX to understand evolving consumer behaviour.
Through value chain analysis – Customer, Product, Operations, and Capital – we uncover how improving customer experience, showcasing product ranges, and optimising operations can drive strategic investments and enhance business value. Illustrated with RetailX graphics and company profiles, the report highlights practical approaches businesses take to succeed. We compare the Growth1000 with the UK Top500 and invite your feedback, ideas, or suggestions for future research.
Market Context
Inside the RetailX Growth1000 Report 2024 we explore how UK retailers are navigating a challenging economic landscape. With a new Labour government prioritising business taxes, cost-of-living pressures persisting, inflation remains near the target at 2.3% all still while interest rates hold at 4.75%. Consumer spending reflects these economic headwinds: in November 2024, retail sales fell 3.3% year-on-year, with non-food sales particularly weak, both online and in-store.
Despite these pressures, UK shoppers continue to embrace online purchasing, with 43.4% shopping online monthly and 38.8% weekly. Price, delivery convenience and fast returns drive loyalty. Fashion remains the top sector, purchased by 52.6% of online shoppers, alongside groceries (53.6%). Other popular categories include beauty, books, and DIY supplies.
Retailers face rising costs in 2025, including new packaging levies, while shoppers demand competitive pricing, seamless delivery and flexible payment options. Inside the report we expand on why strategic adaptability will be critical for businesses aiming to thrive in this evolving retail landscape.
The Growth1000 Ranking
The Growth1000 Ranking Report List The RetailX Growth1000 Report 2024 highlights 1,000 rising ecommerce and multichannel retailers from around the globe, showcasing the next generation of retail success. The Top50 features leading names across fashion, sports, homewares, and lifestyle sectors, reflecting UK consumer trends. With brands like Harvey Nichols, Chloé, and Craghoppers.
Download the full report for free to explore the complete Growth1000 list, detailed methodology and the key businesses driving innovation in the retail market.