This year it will be important for brands to think outside the box.
Investing in long term solutions for improving customer experience, customer retention, and supply chains will pay off more in the future than quick short term strategies. Customers are more informed than ever and want to support brands that speak to their values. Transparency in sustainability and traceability is more important than ever, and will continue to be in the future.
Download and read from the insight from these industry leaders for the ecommerce trend in 2023.