A Guide to Modern Marketing Technologies and Tactics to Become a CX Leader
BlueVenn and Upland CXM join London Research to discuss the marketing technologies and tactics to become leaders in customer experience marketing.
A Customer Data Platform integrates customer data, transactions and behaviors from across the organization to create a Single Customer View (SCV). But what happens when you let real-time customer feedback, sentiment and the Voice of the Customer into your unified customer view? What if you could trigger, or cancel, in-the-moment campaigns, and dynamically alter the customer journey based on feedback?
BlueVenn and Upland CXM have partnered with London Research to host this enlightening webinar that will show you:
- How to integrate ‘in-the-moment' customer feedback to create a truly personal customer experience
- How to identify potentially lapsing customers and turn them into repeat buyers
- How to truly understand the value and purpose of your marketing communication
- How to overcome outdated approaches to customer intelligence
Sign up now and improve your customer experience.
Date: 31st March, 2020
Time: 3:00 pm BST | 4:00 pm CEST | 10:00 am EST
Duration: 1 hour
Jim Kelly - Principal Consultant
Rew Golding - VP Alliances & Partners, Upland CXM
Linus Gregoriadis - Director, London Research