A Guide to Modern Marketing Technologies and Tactics to Become a CX Leader

A Guide to Modern Marketing Technologies and Tactics to Become a CX Leader


Event Information:

BlueVenn and Upland CXM join London Research to discuss the marketing technologies and tactics to become leaders in customer experience marketing.

A Customer Data Platform integrates customer data, transactions and behaviors from across the organization to create a Single Customer View (SCV). But what happens when you let real-time customer feedback, sentiment and the Voice of the Customer into your unified customer view? What if you could trigger, or cancel, in-the-moment campaigns, and dynamically alter the customer journey based on feedback?  

BlueVenn and Upland CXM have partnered with London Research to host this enlightening webinar that will show you:  

  • How to integrate ‘in-the-moment' customer feedback to create a truly personal customer experience 
  • How to identify potentially lapsing customers and turn them into repeat buyers
  • How to truly understand the value and purpose of your marketing communication
  • How to overcome outdated approaches to customer intelligence

Sign up now and improve your customer experience.


Timing:

Date:          31st March, 2020 
Time:         3:00 pm BST | 4:00 pm CEST | 10:00 am EST
Duration:   1 hour


Speakers:

Jim Kelly - Principal Consultant

Rew Golding - VP Alliances & Partners, Upland CXM

Linus Gregoriadis - Director, London Research